TERMS AND CONDITIONS
The Water Filter Factory is a trading name of Definitive Water CC. These terms and conditions outline the rules and regulations for the use of The Water Filter Factory’s ecommerce platform.
1. TERMS OF USE
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use The Water Filter Factory’s website if you do not accept all of the terms and conditions stated on this page.
2. PRIVACY POLICY
In compliance with the Protection of Personal Information Act 4 of 2013 (POPI Act), South Africa, we respect your privacy and the confidentiality of your personal information is guaranteed.
We collect and manage user data according to the following Privacy Policy, with the goal of incorporating our company values: transparency, accessibility, sanity, usability. This document is part of our Terms of Service, and by using thewaterfilterfactory.com (the “Website”), you agree to the terms of this Privacy Policy and the Terms of Service.
For more detailed information on our privacy practices, please refer to our Privacy Policy.
3. PRODUCT INFORMATION AND AVAILABILITY
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.
4. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
5. PAYMENT METHODS
We accept credit card payments and other electronic payment methods available during the checkout process. You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate.
6. RETURNS AND REFUNDS
Please refer to our Returns and Refunds Policy, which is incorporated into these Terms and Conditions by reference.
7. INTELLECTUAL PROPERTY
All content included on the website, including but not limited to text, graphics, logos, button icons, images, and software, is the property of Definitive Water CC or its content suppliers and is protected by copyright laws. All such rights are reserved.
8. LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall Definitive Water CC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
9. GOVERNING LAW
These terms and conditions are governed by and construed in accordance with the laws of South Africa and you irrevocably submit to the exclusive jurisdiction of the courts of South Africa.
10. MODIFICATION OF TERMS
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
If you have any queries relating to these terms and conditions, please contact our customer services department.
Definitive Water CC Trading as The Water Filter Factory
